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FAQ's

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SunClub Mall is an online shopping mall with SunClub partner merchants that allow you to collect SunClub Rewards Points on all of your online shopping.

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No. You receive a lifetime membership, and it’s FREE!

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You must first become a member of the SunClub Rewards Program. You can join at SunClub Rewards or click the membership link located at the top of the SunClub Mall homepage. Your membership is active as soon as you acknowledge the confirmation email and receive your membership number.

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SunClub Mall has a wide and growing variety of online retailers where you can earn SunClub Reward points on every purchase. The more you shop with SunClub Mall, the more points you earn towards your next travel purchase. Bonus Points and special offers are forwarded to SunClub members by email on a regular basis, so you can collect points faster.

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Each time you shop, click on the retailer from their link in the SunClub Online Mall. If you go to the retailer website directly or navigate away from the SunClub Online Mall and come back to it, you will not earn SunClub Reward points on your purchases. If you visit a comparison site to check if you’re getting the best deal, don’t forget to go back through the Online Mall before you make your purchases. One last thing: always make sure you have cookies enabled on your device before you shop. Cookies allow us to track and allocate purchases to your SunClub Rewards account.

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You can redeem points by making travel purchases through SunClub Vacations. Each travel purchase you make earns more points towards future travel. The more you book, the more you earn. Members also receive exclusive Bonus Point offers and special promotions regularly by email so you can earn points even faster! As well as online shopping, SunClub Rewards participating merchants will be joining the program where you can continue to collect points on purchases as well as presenting your membership card to use your points for instant redemption.

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No. When you click on the links of the various merchants, you are redirected to their website to complete your purchase. We never keep a record of your credit card information.

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It varies by merchant, some points will be posted in as little as 48 hours but it can take between 2 to 4 weeks for your points to be posted to your account. This allows merchants the time to process merchandise returns or transaction cancellations, if any.

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No. Your SunClub Rewards points have a cash value of $0.015 per point, which can be used for travel purchases through SunClubVacations.com or at a participating merchant. Your points never expire, and earn interest at 2% per annum until you are ready to redeem. If you do not wish to use your points for any travel, you may request a Prepaid Visa card which you have the flexibility to use wherever Visa is accepted. A minimum of $50 value* in SunClub Reward points is required for the issuance of a Prepaid Visa Card. *Plus an activation fee. Visa Activation Fees (estimated):

  • $50 - $5.95
  • $75 - $6.50
  • $100 - $6.95
  • $150 - $7.50
  • $250 - $7.95